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Signed in as:
filler@godaddy.com
Effective Date: 02/13/2025
Welcome to Simply Made Drapes! By accessing and using our website, placing an order, or engaging with our services, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our website and the sale of custom-made drapery products. Please read them carefully.
1. Introduction
These Terms and Conditions ("Terms") govern your use of the Simply Made Drapes website ("Site") and the purchase of custom-made drapery products ("Products") through the Site. By using our Site, you agree to be bound by these Terms, including our Privacy Policy.
If you do not agree with these Terms, you must not use our Site or purchase Products from Simply Made Drapes.
2. Account Registration
To place an order, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password, and agree to notify us immediately if you suspect any unauthorized use of your account.
You agree to provide accurate, current, and complete information when registering for an account or placing an order with Simply Made Drapes.
3. Products
Simply Made Drapes offers custom-made-to-order drapery products designed to fit your specifications. All Products are made to order, and you are responsible for ensuring that your order details (e.g., fabric choice, measurements, design) are accurate before submitting your order.
4. Pricing and Payment
5. Order Confirmation and Production
After placing an order, you will receive an order confirmation via email detailing the Products ordered. You are responsible for reviewing the confirmation to ensure that all details (fabric, measurements, design, etc.) are correct.
Once production begins, custom drapery cannot be changed or canceled unless there is a manufacturing defect or issue. Production timelines vary based on the specifics of your order, but we will provide you with an estimated timeline.
6. Shipping and Delivery
7. Returns, Refunds, and Exchanges
For more details, please see our Return and Refund Policy.
8. Cancellations
You may cancel an order within 24 hours of placing it. After this period, cancellations are not accepted because production begins immediately.
If a cancellation is accepted after 24 hours, a cancellation fee may apply to cover materials or work already completed.
9. Intellectual Property
All content, including but not limited to logos, designs, text, graphics, images, and other materials found on the Simply Made Drapes website, is the property of Simply Made Drapes or its licensors and is protected by copyright and other intellectual property laws.
You may not use, reproduce, or distribute any of this content without express written permission from Simply Made Drapes.
10. Privacy and Data Security
We value your privacy. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
11. Limitation of Liability
Simply Made Drapes is not liable for any indirect, incidental, or consequential damages arising from the use of our Products, services, or website. In the event of a claim, our liability is limited to the amount paid for the Product or service in question.
12. Indemnification
You agree to indemnify, defend, and hold harmless Simply Made Drapes, its affiliates, and employees from any claims, damages, liabilities, and expenses arising from your use of our website, your violation of these Terms, or your violation of any rights of a third party.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of North Carolina, without regard to its conflict of law principles. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts in North Carolina.
14. Modifications to Terms
Simply Made Drapes reserves the right to modify, update, or change these Terms at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review these Terms periodically for any updates.
15. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Thank you for choosing Simply Made Drapes! We look forward to providing you with custom, high-quality drapery solutions..
At Simply Made Drapes, we pride ourselves on providing high-quality, custom-made drapery that perfectly fits your needs and style. As our products are tailored specifically for you, we want to ensure transparency and clarity regarding our return and refund process. Please take a moment to review the following policy to understand how returns, exchanges, and refunds are handled.
1. Custom Orders
All drapery products from Simply Made Drapes are custom-made to order based on your specific selections, including fabric, measurements, and design. Due to the personalized nature of our products, we are unable to accept returns or offer refunds for orders once production has begun, except in cases of defects or manufacturing errors.
2. Order Confirmation and Approval
Once you place an order, you will receive an order confirmation that outlines your selections, including fabric choice, measurements, and design. It is your responsibility to carefully review this confirmation for accuracy.
3. Defects or Damages
We are committed to delivering only the highest-quality products. If your custom drapery arrives damaged or defective, we will gladly provide a replacement or refund.
4. Exchanges
Exchanges are only available for defective or incorrectly manufactured items. Simply Made Drapes does not offer exchanges for items that were made to your specifications (e.g., fabric, size, or design changes) unless the item is faulty.
5. Cancellations
Once an order is placed, production begins immediately to create your custom drapery. As such, cancellations are only allowed within 24 hours of placing the order.
6. Non-Refundable Items
Due to the personalized nature of our products, custom-made drapes are non-refundable except in cases of defects, damages, or manufacturing errors.
7. Return Shipping Costs
If you are returning a defective or damaged item, Simply Made Drapes will cover the return shipping costs. If the return is due to a customer error (e.g., wrong fabric or measurements), the customer will be responsible for the cost of return shipping.
8. Restocking Fees
In the case of an accepted return, a restocking fee of up to 20% of the order total may apply to help cover the costs associated with materials and production labor.
9. Final Sale Items
Sale, clearance, or promotional items are final sale and cannot be returned, refunded, or exchanged unless damaged or defective upon arrival.
10. Refund Process
If you are eligible for a refund due to a defect or manufacturing error, we will process your refund to the original payment method. Refunds may take 7-10 business days to appear on your statement depending on your financial institution.
11. Customer Support
If you need to initiate a return, exchange, or cancellation, or if you have any questions, please don’t hesitate to contact our Customer Support Team at:
Our team will be happy to assist you and guide you through the process to ensure your satisfaction.
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