Privacy Policy

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Effective Date: 02/13/2025

At Simply Made Drapes, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website, place an order, or interact with our services. By using our website or providing your personal information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services, process orders, and communicate with our customers. The types of information we may collect include:

• Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as:
  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (e.g., credit card details)
• Order Information: We collect information about the Products you order, including your fabric choices, measurements, and design preferences.
• Usage Data: We collect information about how you use our website, such as:
  • Your IP address
  • Browser type
  • Pages visited
  • Time spent on the website
  • Referring URL
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and improve website functionality. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

The information we collect is used for a variety of purposes, including:

• Processing and Fulfilling Orders: We use your personal information to process your orders, including payment, shipping, and communication related to your order.
• Customer Support: We use your contact information to respond to inquiries, provide support, and address any issues you may have with our Products or services.
• Personalization: We may use your preferences and order history to personalize your experience on our website, recommend products, and provide relevant offers.
• Marketing and Communications: With your consent, we may send you marketing emails about new products, promotions, or special offers. You can opt-out of these communications at any time by clicking the unsubscribe link in the email or contacting us directly.
• Website Improvement: We use usage data and cookies to analyze trends, track user activity, and improve the functionality and content of our website.

3. How We Protect Your Information

We take the protection of your personal information seriously. We use industry-standard security measures, including encryption technologies, to safeguard your data during transmission and storage.

However, no method of online data transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following parties under specific circumstances:

• Service Providers: We may share your information with third-party service providers who assist us with processing payments, fulfilling orders, and providing customer support.
• Shipping and Delivery: We share your address and order details with shipping carriers to fulfill your orders and deliver products to you.
• Legal Compliance: We may disclose your information if required by law, to comply with a legal process, or to protect our rights, safety, or property.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You may request access to the personal information we hold about you and ask for it to be corrected or updated if it is inaccurate.
• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails at any time by clicking the unsubscribe link in the email or contacting us directly.
• Data Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by Simply Made Drapes. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting an updated Privacy Policy on this page, along with the effective date of the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: Service@SimplyMadeDrapes.com
• Phone: 919-648-3845
• Address: 1046 Airedale Trl. Garner, NC 27529

By using our website and services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms. We value your privacy and are committed to protecting your personal information.